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How to open a VLoad account?

1. Go to vload.expert & click Register

In order to purchase VLoad vouchers you have to open an account on vload.expert. Click on the Register link in the top right corner of vload.expert.

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2. Complete the form

Fill in all the required fields, accept the terms and conditions and click Send. Your password must have at least: one digit, special character, capital and small letter.

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3. Open the activation email

Click on the Activate account button. You will be redirected to the login page.

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4. Login using your email address and password

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5. First login

As this is your first login, the system will display detailed information regarding the activation. Click GOT IT to close the message and begin.

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6. Complete the account activation form

Complete the activation form with your address and phone number information. All the fields are required. In case you want to change this information at a later date, click on your username and choose “My account” or contact customer support.

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7. Congratulations! Your account should now be active

You can make a purchase(s) up to 250.00 EUR or USD. Learn how to purchase a VLoad voucher or VLoad bundled voucher.

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8. Upgrade your account

We encourage you to submit additional verification documents here to upgrade the account limits and provide you with the best possible service. For more information see the pricing page.

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How to buy a single voucher?

1. Sign in to your account

Click Sign in on our home page or go to Login and enter your email address and VLoad password.

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2. Select voucher

Go to buy and select a currency and voucher denomination(s).

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3. Choose quantity

Each time you click a voucher, VLoad asks you how many vouchers you would like to buy.

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4. When you see a confirmation, you are ready to click the cart icon in the top right corner.

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5. Confirm the purchase

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6. Select a payment method

NOTE: Pay attention to the fees displayed at this stage. They vary depending on the selected payment method.

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7. Follow the payment procedure for your chosen payment method.

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8. Payment is done

Once the payment is made, the voucher details (including PIN) and payment information will be emailed. You can also click on your username and find the information under the My vouchers section.

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9. Pay with VLoad

Copy the voucher PIN and paste it at shop checkout. Make sure your shop accepts VLoad. VLoad payments are always immediate, with the result displayed in seconds or faster.

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How to buy a bundled voucher?

As the client’s shopping cart total may not be equal to any of the VLoad predefined voucher amounts, you can create a bundled voucher, equal to your desired deposit or shopping cart total.

1. Create your voucher

The process starts at an online shop. Select your deposit amount or complete your order and click on Create voucher.
NOTE: there might be slight differences in naming or order flow, depending on your shop's implementation.

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2. Choose or confirm the voucher amount

Note the smallest voucher denomination is 10 USD or EUR, your bundled voucher amount will be rounded to the nearest full 10.
NOTE: Should you require a voucher in an amount higher than 250.00 EUR or USD, first go to pricing page to complete the KYC procedure required for higher limits.

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3. Confirm the purchase

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4. If you are not already logged in, VLoad will ask you for your email and password now.

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5. Select a payment method

NOTE: Pay attention to the fees displayed at this stage. They vary depending on the selected payment method.

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6. Follow the payment procedure for the chosen payment method.

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7. Receive your voucher

Once payment is made, the bundled voucher details (including PIN) and payment information will be emailed. You may also click on your username and find the information under the My vouchers section.
NOTE: The bundled voucher information is located at the bottom of the batch. The PIN and ID have 20 digits and are longer than single vouchers.
NOTE: A bundled voucher consists of fully functional, single vouchers. If you use one of the component vouchers, you will not be able to redeem your bundled voucher as a whole, by using its super PIN.

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8. Pay with VLoad

Copy the bundled voucher PIN, return to your shop, and paste the code at checkout. VLoad payments are always immediate, with the result displayed in seconds or faster.

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